Low-Code Technology for Next-Generation Government Systems

The current pandemic has had a devastating impact on many industries, forcing many to shut down indefinitely or rebuild in order to adapt to the changing landscape. The government sector had to bear the heaviest burden to be the pillar that holds a country together. Many governments have suddenly been faced with the challenge of continuing to deliver public services while reducing in-person engagement and managing a remote workforce – an approach less explored by the public sector.

Due to digital disruption, employees who had grown accustomed to legacy tools, patchwork solutions, and multi-year manual or semi-manual processes faced challenges. During the crisis, low-code solutions have helped governments regain control, increase innovation and even save time. As people return to work, governments need to figure out how to continue operations during the pandemic; the mix of remote and on-premises workplaces continues to pose challenges that low-code solutions address.

Why low code is suitable for the government sector

In the past, governments have placed more emphasis on manual labor and paperwork than on technology. This limited the scope of process automation, leading to inefficiencies and protracted delays. Government organizations are finding it increasingly difficult to ensure service continuity, with a growing percentage of remote workers and fewer face-to-face interactions due to the COVID-19 outbreak. The shift to remote working, the explosive growth in demand for digital citizen services, and the need for greater inter-agency coordination to ensure fast and efficient service delivery have all increased the need for collaboration, communication and streamlining of remote operations. Operational paradigms and citizen expectations have thus undergone a long transition. Therefore, it was crucial to establish a system that could be customized and create an atmosphere conducive to performance, be scalable in remote situations, and secure enough for the IT infrastructure.

According to Gartner research, low-code application platforms were expected to continue to account for the largest share of the low-code developer technology market in 2022, growing 65% from 2020 to reach 5, $8 billion. As more and more industries use low-code technology, this growth is expected to continue.

Understand why government IT is different for low-code

Government organizations are more risk averse than the private sector when it comes to technology, and they typically adopt new tools slowly. Due to the nature of sensitive and critical data in government possession, government users must ensure that cybersecurity is at the top of their minds. Low-code solutions allow IT teams to promote a security-conscious organizational culture. Most users who want to build low-code solutions are aware of the need for security and IT consultation and thoroughly review and validate low-code vendors before implementing their solutions.

Low-code solutions serve as a springboard for digital innovation, enabling the public sector to stay abreast of best practices and respond quickly to citizen demands. Low-code platforms allow government workers to quickly and easily deliver new features on demand without relying on overburdened development teams. Indeed, the people who best understand the needs of the public are those who can contribute to the development of systems to meet those demands. As a result, governments are increasingly turning to low-code development platforms to accelerate innovation and deliver important services to citizens.

Governments can use the growing popularity of mobile development in low-code software to ensure that their solutions are accessible to the greatest number of citizens through the most convenient communication channels, whether SMS, mobile web or Internet.

Low-Code makes the switch – the way forward

The outbreak was predicted to put a strain on the executive, hospital system and other crucial services, which could lead to their failure. However, using low-code solutions, a number of industries have been able to overcome challenges caused by decades-old outdated practices and staff lacking technical knowledge.

Several companies used low-code platforms during the outbreak to quickly build and launch new apps. When COVID-19 was a global threat, the need to immunize frontline workers before citizens required good communication and transparency to facilitate operations. In an effort to streamline, speed up and simplify the process, the government has started using low-code alternatives to integrate vaccination requests. This made it easier to connect with larger populations. In addition, it has enabled governments to obtain accurate information on vaccination status and to make informed choices about it.

Additionally, using cloud technology to store documents, schedule meetings, and communicate with the public and staff can enable a streamlined and efficient approach to problem solving without the need for space. of physical work. As a result, governments that previously depended on outdated methods can reinvent themselves and better serve their citizens using low-code technologies and solutions.

Comments are closed.